How is the ratings and reviews system managed?

The team at Cudy aims to ensure that only fair ratings and reviews are given, and that the system is not abused or misused. Our team will review appeals made by tutors if the rating or review is perceived to be unfair. We will refer to the rating and review rubrics that are provided to both tutors and students to make a judgement if the rating or review should be taken down. Our team will enforce the fair usage of the rating and review system to protect the interests of both tutors and students.

Users will be informed if their rating or review is inappropriate and determine if they are required to make certain changes to their rating or review or may be subjected to removal by the administrator.