FAQ - Account Management

How do I register for a Cudy account?

Registering for a Cudy account is fast and easy for both tutors and students - Visit app.cudy.co (https://app.cudy.co/) and click on Login/Signup in the top right corder of the page - Fill in the details - Click “submit” A verification email will be sent to you to confirm your registration.

I am a parent, how do I sign up for an account?

If you are a parent helping your child to choose classes for him/her, please create a “student” account with your child’s information. Payment information should be the parent’s information if the parent is making the payment on behalf of the child – this information will be filled upon making payment after a trial lesson. Registering for a Cudy account is fast and easy. - Visit app.cudy.co (https://app.cudy.co/) and click on Login/Signup in the top right corder of the page - Fill in the...

I can't log in to my account, what should I do?

At the log in page, click on “forget password”. You will be asked to enter your registered email address and a link for you to reset your password will be sent to your email. Resetting your password is fast and easy. - Visit app.cudy.co (https://app.cudy.co/) and click on Login/Signup in the top right corder of the page - Click “Forgot Password” - Enter your registered email address - Click on the link provided in your email address - Enter your new password

I forgot my password. What should I do?

At the log in page, click on “forget password”. You will be asked to enter your registered email address and a link for you to reset your password will be sent to your email. Resetting your password is fast and easy. - Visit app.cudy.co (https://app.cudy.co/) and click on Login/Signup in the top right corder of the page - Click “Forgot Password” - Enter your registered email address - Click on the link provided in your email address - Enter your new password

How do I change the information in my account?

To change the information in your Cudy account, log in to your account, go to Dashboard, on the side panel, select Settings. In the settings page, you would be able to make changes to your profile and account details.

Must I be based in Singapore to use Cudy?

Cudy is currently focused on serving Singapore students and the Singapore education system’s syllabus. However, we do not restrict tutors or students whom are located in other parts of Southeast Asia to register and have online virtual classes. Do note that as our focus is on online synchronous lessons (live-streamed and real-time), there might be timezone issues for users located in different timezones of the world. We will be expanding across countries in Southeast Asia very soon to cater to ...